RETURN/PRIVACY POLICIES

Delivery Methods

 


Thunder Guns LLC is open Monday – Friday 8am – 5pm Eastern time. Our shipping is done between these times. We will typically ship within 7 business days of receiving an order, as long as the item is in stock. Generally items should be received in 7-14 business days

Return / Refund Policy

 


At Thunder Guns LLC, we stand behind our products completely & offer a 100% money back guarantee. We guarantee our products free from manufacturer defects to the original purchaser, unless the defect/damage is due to purchaser’s mishandling or installation. If you have an any issues with any of our products, please feel free to contact customer service at sales@thundergunsar.com and we’ll be happy to assist in any way possible. 

10% Restocking Fees Rules Apply to the following

  • The buyer changes their mind* about a purchase and returns an item in the original condition within the return window.
  • The buyer returns an item in the original condition more than 14 days past the return window.

*The customer returns the item for one of the following reasons:

  • Accidental order
  • Better price available
  • No longer needed/wanted
Dealer Discounts
_______________________________________________________________________________
Dealer discounts offered for orders of 50 or more items. Please send introductory email plus purchase order to sales@thundergunsar.com"

Privacy Policy

 


Thunder Guns LLC is committed to protecting the privacy of the personal information of our customers, employees, contractors, and other stakeholders. The following policy will provide you with an understanding of how we operate our web site, how we collect information from you, and how it is used by us. This policy may be revised at any time.

Thunder Guns LLC does not collect personal information from a visitor to our site unless the visitor intentionally provides it or otherwise provides express consent. Any information that is collected voluntarily from visitors is used in an effort to better meet the needs of its customers. Additionally, the information is used solely by Thunder Guns LLC, its affiliates, and those companies contracted by Thunder Guns LLC to deliver requested information and services. We never sell any information to third parties.

We may also request your email address or mailing address for the purposes of conducting a survey or to provide additional services. Whenever we request this identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No-Spam” policy, however, from time-to-time we may send email announcements, news, or other promotions regarding Thunder Guns LLC’s products and services.